Parts Request

Shipping and Handling

Shipping and Handling Charges: Shipping and handling charges are based on total price of your
order. Oversized or heavy items may have an additional shipping cost. This charge may not be
calculated until the order is being prepared.

We will notify you if there is an increase in the shipping charge for your order prior to billing and

Shipment By UPS: We ship via UPS Ground or US Postal Service in the continental US. Shipments
to Alaska & Hawaii and International orders will have an additional shipping cost applied.

Delivery Time: Allow 4-10 business days for delivery of non-backordered items in the continental US.
Allow additional time for shipments to Alaska, Hawaii and International Orders.

Consolidated Shipments: Entire orders will be shipped together if possible.

Returns and Exchanges

General: All returns must be postmarked no later than 30 days from the original customer shipment
date. Returns and exchanges must be in new condition and must include all instructions and original
packing material. Customer pays all return shipping charges. Include a copy of your packing list with
all returns.

Original shipping and handling charges are not refundable. Returns must be preauthorized by us
and are subject to a 15% re-stocking fee. These amounts will be deducted from the original amount
billed and the remaining balance will be credited to the original credit card.

Incorrect Item: If you received an incorrect item no extra charges will be incurred. We will replace
incorrect items and pay the additional shipping charge.

Incorrect Size: No charge for exchange. We will exchange customer orders that do not fit, if the
customer requests the same item in a different size. Customer pays all shipping charges.

Customer Order Error: Incorrect customer orders can be exchanged for any other item without
paying the restocking charge. However, the customer will pay the additional shipping and handling
charge. The replacement item must be at least 75% of the value of the original item.
Return Shipping Instructions: Return via prepaid UPS or US mail. Insure shipment for full value of
purchase. Use original packaging. We are not responsible for packages lost during return shipping.
Return/Exchange Instructions: Enclose a copy of your packing list or E-mail Invoice along with
detailed return/exchange instructions. Send exchanges and returns to dealership.

Sales Tax

Sales tax is charged on orders if required by law.

Payment Methods

Orders accepted via secure online order form only. Most major credit cards are accepted. Credit
card purchases verified for your protection.

Backorders Items

Backorders: If an item is backordered, we will notify you via e-mail. Shipments scheduled more than
30 days after the order date: We will notify you via email and give you a cancellation option. Filling
backorders: Backorders will be filled before new orders when the backordered items become


Individual product descriptions are claims of the manufacturer and/or distributor and are not
guaranteed accurate. Prices subject to change without notice. Mistakenly posted prices and/or
options on the website do not obligate us to those incorrect prices and/or options. We reserve the
right to refuse to sell to anyone for any reason.

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